Terms and Conditions…

Welcome to my terms and conditions, here you can find out how I do business and how I intend to keep you the customer happy.

Hampshire sheen

Hampshire sheen products are imported from the U.K directly from Martin Saban Smith.

I try to keep my stock levels consistent so it is not often your items are on back order but it does happen occasionally especially with seasonal items.

I try to keep my prices comparable with U.S.

there is now a wide variety of Hampshire sheen finishing products to enhance your craft and protect it for years to come. please read instructions to understand how these products can be used in combination with each other.

Yorkshire Grit

Yorkshire grit products are imported from the U.K directly  from Glyn Senior.

I try to keep my prices comparable with U.S.

Together Yorkshire grit and Hampshire sheen products truly are ‘partners in shine’ you can achieve an exceptional finish on your wood turned items as long as your sanded prepared surface is tear-out free and sanded to at least 320

Wood Turned Items

I am A wood turner, and on my site you will find a few items that I have turned for sale in Canada, home grown, felled and turned Canadian Lumber in Canada. I like the way that sounds, don’t you? if there is any items that you would like to see please feel free to contact me at rob@woodsleesummercraft.ca

Communication, insurance, shipping and when will your package arrive?

I do my best to communicate with you the buyer to the best of my ability,  I usually ship within 24-48 hrs after you place your order, sometimes sooner, My website is designed to work out shipping costs for you so please enter your shipping information correctly

I now offer more shipping options  mail  expedited  shipping  comes with insurance and a tracking number via Canada postal service. you should receive a confirmation email from both Canada post and my website to let you know your parcel is on it’s way.

please understand that with the current Covid pendemic that the postal service is taking longer than usual, please be patient and know that your items are on their way.

please allow extra time for back ordered items, your order will be shipped together as soon as stock arrives, or alternate product options may be available or a full refund

I am a one man operation and pay close attention to individual customer support and care. I always respond to emails and questions and hope that you are a satisfied customer.

I firmly believe that a satisfied customer is a returning customer. feel free to contact me directly with any questions via email or phone

woodsleesummercraft@gmail.com

519-975-0088, this is my home so please be courteous.

please read the disclaimer, and take care.